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Vaccon Shipping, Payment, Returns and Warranty Policies


Shipping Policy

Vaccon strives to maintain sufficient inventory levels to provide customers with same day shipping of catalog items. The customer is responsible for all shipping charges. The full Vaccon Payment Policy may be downloaded here.

Payment Policy

Vaccon requires that all on-line and phone orders are paid in full, with a credit card, prior to shipment. All domestic accounts, with approved credit limits, are payable NET 30. All International accounts are required to process payment via credit card or bank transfer, prior to shipment. All prices are F.O.B. Medway, Massachusetts, USA and are subject to change without notice. The full Vaccon Payment Policy may be downloaded here.

Return Policy

To return a product, whether it was ordered incorrectly or is defective, please contact your local Vaccon distributor or Vaccon for a Return Material Authorization number (RMA). Please have the following information available when calling for a RMA: original invoice number, date ordered, the product part number, quantity being returned and the reason for return. The full Vaccon Return Policy may be downloaded here.

Warranty Policy

Vaccon Company warrants that its products are free from defects in workmanship and materials for a period of three (3) years.  Electronic products (switches, sensors, valves) are guaranteed for a period of
one (1) year after invoice. The company makes no other warranty, expressed or implied, and will not assume any liability for damages, labor or delays incidental hereto. The full Vaccon Warranty Policy may be downloaded here.

Vaccon products are not intended for life support systems. Vaccon Vacuum Check Valves are not designed to support lifting forces of any kind.

Privacy Policy

Vaccon Company respects your privacy and is committed to protect the personal information that you share with us. The intent of our privacy statement is to help you understand how we use and safeguard the personal information you provide to us. The full Vaccon Privacy Policy may be downloaded here.

All Vaccon downloadable content is in PDF format. Adobe Acrobat or equivalent PDF Reader application is required. You can download the latest version of Adobe Acrobat Reader here.

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